Payments: Course Introduction

 

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COURSE OBJECTIVE:

 Payments for Service Advisors is a comprehensive look at the Payments feature.

CATEGORY: 

Payments

LESSON 0:

An Introduction to the Payments Course

AUDIENCE

Service Advisor, Back Office

CERTIFICATION:

Payments for Service Advisors

 

This platform allows for accepting payments on services using two distinct methods:

Online Payments

and

In Lane (Retail) Payments, using a "swiper" in the dealership.

This course includes two separate units to address both methods.

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PAYMENTS FOR SERVICE ADVISORS / COURSE CONTENT Payments: Course Introduction
  Online Payments
  Payments, Pt. 1: Why Online Payments?
  Payments, Pt. 2: Online Payment Workflow
  Payments, Pt. 3: Online Payments Workflow Variations
  Payments, Pt. 4: Using the Payments Tab
  Payments, Pt. 5: Viewing Transaction Details
  In Lane Payments
  Payments, Pt. 6: Why In Lane Payments?
  Payments, Pt. 7: Before Taking Payments
  Payments, Pt. 8: Find and Verify the RO
  Payments, Pt. 9: Processing a Credit Card
  Payments, Pt. 10: Processing Multiple Payment Types
  Payments, Pt. 11: Processing Other Payment Types
ALSO, PLEASE REVIEW Payments: Card Fraud Prevention Tips

 

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If you have any questions or need further assistance, please contact myKaarma Support:

(562) 349-1367

support@mykaarma.com

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