Training
COURSE OBJECTIVE:
Payments for Service Advisors is a comprehensive look at the Payments feature.
| CATEGORY: Payments | LESSON 5: Online Payments: Viewing Transaction Details indicates the procedure to view the details of a transaction. |
| AUDIENCE: Service Advisor, Back Office | CERTIFICATION: Payments for Service Advisors |
Click Here To Skip to Write-Up
NEXT: Payments, Pt. 6: Why Inlane Payments?
HOW-TO STEPS
1. If you ever need to see the specific details from a transaction, you can simply click on the Details button on an RO line on the Ready to Send screen.
2. This information could be useful, if you find a card was declined, or if you've taken multiple payments and need to provide a partial refund.
NEXT: Payments, Pt. 6: Why Inlane Payments?
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