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myKaarma Support
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myKaarma Support
Inspection
Inspection
Learn about all of our MPI related features and tools like ServiceCart Premium.
Application
What to do when myKaarma is unavailable or degraded
Video WalkAround
Troubleshoot Stuck, Slow, or Failed Video Walkaround Uploads
Administration
Manage User Access Across Multiple Stores
Create and Edit Customer Message Templates: Manual, Automated, and Merge-Field Guidance
Add and Activate a New User: Account Setup, Invitations, and Common Errors
Scheduler
Configure Capacity and Assignment Rules for Appointment Availability and Routing
Communications
Set Up and Troubleshoot myKaarma Calling and Call Routing
Payments
Understand Declined, Blocked, and 3D Secure Payment Attempts
Enable and Use Manual Payments, Pay Now, and Tender Types
Refund or Void a Payment: Access, Timing, Status, and Limits
ServiceCart
Introducing Vehicle History in ServiceCart
Mastering Your Shop's Revenue: The ASR Overview Report Guide
Integrations
Why isn’t my RO pulling into myKaarma?