The Technician Video Course provides a comprehensive introduction to conducting a vehicle inspection using Technician Videos
|CATEGORY: Video Products||LESSON 0: An Introduction to the Technician Videos Course|
|AUDIENCE: Service Advisor, Technicians||CERTIFICATION: Technician Videos|
Technician Videos offer customers a first-hand look at their vehicle through the point of view of you, the technician. Technicians who have become proficient at making short video inspections of customer vehicles have seen a jump in overall RO dollars, for some dealers, as much as 43%.
Through this course, we'll be showing you how to use a mobile device to show your customers the concerns for your current and next service, while also highlighting the areas of their vehicle that are in great shape.
Creating a technician video using our simple interface on a mobile phone is faster and easier than using a larger tablet, and personalized videos will build trust and transparency between you, the customer and the Dealership.
|TECH VIDEO / COURSE CONTENT||Tech Videos: Course Introduction|
|Tech Videos, Pt. 1: Logging in and First Steps|
|Tech Videos, Pt. 2: Recording and Uploading|
|Tech Videos, Pt. 3: Best Practices|
|Tech Videos, Pt 4: CCI|
|Technician Video Handbook (PDF)|
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