Customizable transportation options for your service customers

Overview

Add Up to 9 available transportation options for customers when scheduling an appointment.
Give your customers all the transportation option they desire. Make it simple for them to select an option when they are making an appointment so they don’t have to call the service department. Customers love to do things fast and efficient when making appointments and happier customers means better CSI scores!

Features

• Easily accessible in the admin tool for all managers
• Add any options your store provides (max 9 options)
• Rides to a local mall, Uber rides, Loaner vehicles, Shuttle vans, Waiting at the dealership, Even a rocket trip to the moon (if you want to provide that)
• Works in the DSD/myKaarma app for you BDC and Service Advisors when they are scheduling appointments
• Customers using the website scheduler can also select any available transportation option
  Ability to quickly change options when needed or desired.

How to Access and Configure Transportation Options

To access and manage transportation options in the admin tool:

1. Go to the “Settings” tab in the navigation bar.

2. Select “Appointments.”

3. Click on the “Transport Options” subtab.

Here, you can:

• Enable or disable transportation options for the online scheduler (customer view).

• Add custom transportation options to match your dealership’s offerings.

• Set limits for each option (for example, the number of available loaner vehicles).

This allows your dealership to tailor transportation offerings precisely to customer needs while keeping full control over scheduling availability.