Special Order Parts

Overview

Get this integration to reduce the tedious process of tracking parts counter and special order statuses. This solution allows for proactive communication with customers and payment requests.

myKaarma integrates with your DMS and pulls all status changes over the last 15 minutes, every 15 minutes. Parts status is updated automatically based on these status inputs and prompts users for communication options with pre-loaded templates when the order reaches a status that would require communication with the customer.

Requirements to Set Up

• Must have Multi-Department Extension and Parts Integration
• Currently available for CDK and Reynolds dealers only

Features

• Get a comprehensive view of parts status across your dealership.
• Service Advisors or BDC enabled to send messages when parts arrive.