How do I recover my password if I have forgotten it?

If you’ve forgotten your password, follow the steps below to reset it.

Resetting Your Own Password

1. Go to the myKaarma Login page.

2. Enter your username.

3. Click "Reset Password."

4. Check your email for a password reset link and follow the instructions.

5. Create a new password that meets the password requirements.

 -- Step 1, 2 & 3 --

-- Step 4 --

-- Step 5 --

If you are still having trouble, you can ask your management to reset your password, or call our Support line at (562) 349-1367.

For myKaarma users who have managerial access, please follow these steps to assist the user: 

1. Go to the Settings tab
2. Click on Manage Users.
3. Search for the user and click on their name.
4. Now that you are looking at the specific user, click on "Reset Password".
5. You should see the message "Reset password email sent successfully".
   
6. Ask the user to check their email and reset their password.