The myKaarma iOS App is perfect for sending text messages and receiving messages from your customer while on the go.  See below for the steps on how to send a text message to your customer from the app:

1.  Click on a customer conversation thread for the customer you would like to text:

2.  Type in your message and hit the send option on the right hand side next to the text entry:

3.  Confirm that you would like to send your message to the customer.