How to send a text message to a customer using the myKaarma iPhone app

The myKaarma iOS App is perfect for sending text messages and receiving messages from your customer while on the go.  See below for the steps on how to send a text message to your customer from the app:

1.  Click on a customer conversation thread for the customer you would like to text:

2.  Type in your message and hit the send option on the right hand side next to the text entry:

3.  Confirm that you would like to send your message to the customer.