Communications, Section Five: The Messages Tab

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COURSE OBJECTIVE:

This course features a comprehensive look at the Communications feature. Section Five looks at the Messages Tab: Overview, Message Tab Filters, The Actions Bar and Inside the Customer Thread

CATEGORY: Communications LESSONCommunications: Section Five - The Messages Tab
AUDIENCEAll CERTIFICATIONCommunications

 

Part 1: Overview

Part 2: Message Tab Filters

Part 3: The Actions Bar

Part 4: Inside the Customer Thread

 

 NEXT: Communications, Section Six: The Mobile Application

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Links to All Course Content

 

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1 Comments

  • Avatar
    Kay

    Hello, I send out reminders to customers sometimes using the delay process. If they cancel, I do not know where to access the messages. Help??!

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