How to clear your browser cache and perform a hard reload

Many problems on websites can be resolved by clearing out the "cache" of stored information on your computer and refreshing your browser.

Below are instructions for doing a "hard reload" or "clearing the cache for Chrome, and Microsoft Edge.

Google Chrome

1. Clearing the Cache:

• Click the three dots in the upper right corner to open the menu.
• Go to "More tools" and select "Clear browsing data."
• Choose the time range (e.g., Last hour, All time) to clear cached images and files.
• Click "Clear data."

   

   

2. Hard Reload

• Open the website you want to refresh.
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• Press Ctrl + F5 or hold down Ctrl and click the reload button next to the address bar.

Microsoft Edge

1. Clearing the Cache:

• Click the three dots to access the menu.
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• Select "Settings," then "Privacy, search, and services.
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• "
• Under "Clear browsing data," click "Choose what to clear.
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• Select "Cached images and files" and click "Clear now.
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2. Hard Reload:

• Navigate to the website.
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• Press Ctrl + F5 or Shift + click on the refresh button to force a complete reload.

Please reach out to support@mykaarma.com for any questions.